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Customer Testimonials

We want to hear about your Tri-Am RV Center experience. Good, bad, indifferent... let us know!

 


 - Richard Maiatico (09/28/2016) - OCALA

"Great service. Performed as promised. Fair pricing. Easy to work with. Handled the extended warranty issues. Highly recommend."


 - Sue Deterding - (09/20/2016) - OCALA

"Yes, we would recommend Tri Am RV from our salesiman, Gary to the finance manager, Josh to our service professional, Adam. Each was professional and knowledgeable and detailed with explanations. We would recommend that anyone looking for a motorhome or other type of RV check out this Ocala dealer who has been in business for 25+ years. Sincerely, The Deterdings"

 


 - Wendy Cruce - (08/15/2016) - OCALA

"I highly recommend Tri- Am RV Center in Ocala, a little off the beaten path but worth the drive. I found exactly the floor plan I was looking for on their website, inquired online and of course with in minutes received a computer generated response. Moments later another email arrived from David Talsky. Could not have asked for better customer service!! We set a time drive over to check out the unit in person and he was even kind enough to set it up with power so we could see all the bells and whistles. From the moment we walked in the door at Tri-Am, every member of the staff was extremely friendly and knowledgeable. No slimy sales people that you feel like you need a shower after talking to them. From beginning to end, this transaction was effortless. After meeting with them, we didn't even visit another dealership, I had priced others online and knew the pricing was the most competitive, after meeting David and talking for just a few minutes, he earned our trust and respect. Not enough stars to reflect what a great dealership this is to purchase your RV from."


- Estee Davis - (7/27/2016) - OCALA

REFRESHING! We had been looking to purchase AND trade in our current trailer for over 4 months. Visited everyone around and researched online as well. Not only did Tri Am give us an excellent price for our trade in but we got an excellent price on the toy hauler we purchased. We weren't exactly sure what we wanted but our guide there really helped us decide not based upon price but based on exactly what we were saying. David T. actually listened to us (shocking!) and his help was golden. Then we find out they can do all the servicing on your rv LOCAL. Not only did we find a great place to get an rv from - honest and fair and nice - but we also found a local service center that will remember our faces and trailer and take great care of us in the future. We ARE recommending them to all or friends!


 - Burt & Lydia Rider - (5/21/2016) - OCALA

"These guys are great. No pressure, David walked us through the inventory and helped us find the unit which best fit our needs. Adam was awsome, he explained how all the parts work. It was easy to understand. Josh worked the numbers and answered all of our finance questions to find a great plan. No games here, everyone was upfront and informed. We are first time buyers and would not hesitate to recommend these guys. Try them you will like them."


- Lawrence & Kristie Alt - (5/14/2016) - OCALA

"Friendly, Professional, and Knowledgeable!

Not your typical asphalt RV lot - grass and trees, campground on site. Worth the trip!!"


- Linda Newton - (5/29/20115) - OCALA

"We owned a 2004 23 ft travel trailer that we bought used and were looking to upgrade to something larger. We had been to several other dealerships and an RV show to look at different models but we decided to go to Tri-Am to look for our new RV. The main reason was that we'd had really good service when we had been there before buying parts for our older rv. We were very happy with the sales experience and did not feel pressured in making our decision. We purchased a 2015 Coachmen Freedom Express back in March and began camping right away. After a few trips we came home and found that our a/c had quit. We called late on a Tuesday and explained that we really needed it fixed as we were planning another trip the next week. They asked us to bring it in on Wednesday, which we did. We were very surprised to get a call on Thursday that they had finished it, installed a new a/c (which was under warranty) and that it was ready. What great service! We highly recommend them to anyone looking for a new or used rv. They also have a great parts department."


- Mr. & Mrs. Vidot - (4/30/2016) - OCALA

"This is our third RV with this company we like very much the service we get. Gary was very helpful and pleasant work with during our purchase. He wasn't pushy in anyway and this is what we like, not harassing us in anyway. So yes we are very happy with our new RV which we have been thinking about getting this smaller one. We like Tri-am RV Center very much and the staff members are very sweet and kind."


- The Morelock- (3/19/2016) - BULLS GAP 

"Great buying experience. I have bought from 2 other dealers in the past. Tri-Am has been the best. Very friendly, super to deal with. Highly recommended."


- Randall & Desiree K. - (3/15/2016) - Whitesburg, TN

Everyone at Tri-am Waws very helpful.


- Michael & Deborah B. - (3/08/2016) - Gate City, VA

"Very happy with the camper.  Service was very good."

 


- Megan R. - (3/01/2016) - Morristown, TN

"Great experience!  Thank you."


- Carols & Janis R. - (1/16/2016) - Russelville, TN

"Roberta and Austin made purchasing our new camper a great experience.  They made us feel at home and treated us like family.  We will highly recommend Tri-am to all of our friends and campground family.  Ken did an excellent job showing us all the features on our new coach.  Excellent sales team and support staff!  110% satisfied :) Thank you ALL!!"

 


- Barbara Copping - (12/16/2015) - OCALA

"I first meet all the people at Tri-Am RV in 2007 when I was looking for a toy-hauler. They found one and since then I have been a customer. I have never been disappointed in any way from the phone receptionist, sales, parts department, or service department. All of the Tri-Am people have been great. I just bought my 2nd 5th wheel and its like dealing with your best friend + family. "


Jack & Helen B. - (11/17/15) - Gray, TN

"Roberta did a great job in working with us.  She was very knowledgeable, friendly, and she did not "oversell" us.  Great follow-up.  Have already recommended her to a friend.  Kevin , also was very polite and helpful in showing us through and everything in our Rockwood."


Tommy & Tracie S. - (11/06/15) - Bristol, TN

"Joey was great!  He made us feel like family even though we just met.  He didn't make us feel pressured or rushed.  We just don't know what took us so long to discover Tri-am"


Randall & Judy D.(8/13/2014) - Rogersville, TN

"Our experiences with Tri-Am at Bulls Gap have been nothing but enjoyable. From the front door with Jeni, sales with Bobby and Mark, Walk-thru with Joe, parts with Ryan and finance with Austin, all has been wonderful. We highly recommend Tri-Am RV Center at Bulls Gap!"

Gary & Paula L.(7/16/2014) - Crystal River, FL

"Mr. Jorgensen was great! He worked very hard making sure we were satisfied with our deal. He kept us informed on the entire process. We highly recommend Mr. Jorgensen and Tri-Am. We were also pleased with the walk through provided by Curtis. He was extremely thorough and professional and knowledgeable and gave detailed explanations."

Charles & Lanay S.(6/20/2014) - Gainesville, FL

"John is the type of sales person we gravitate to. Pushy and assertive sales tactics push us away. John was laid back, personable, polite & attentive. We've patronized Tri-Am for close to four decades because of people like John, Jamie, and Penny."

Ralph and Wanda W.(5/17/2014) - Bulls Gap, TN

"All of our times with this was wonderful and most pleasant that we have ever deal with. They make you feel so one of them. Our visit was great. Just can't say enough about all the great people that have worked with us."

Jim and Robin(5/16/2014) - North Tazewell, VA

"We want to thank you again for making this transaction so easy and we look forward to many years of business with Tri-Am RV Center."

Timothy M.(5/15/2014) - Piney Flats, TN

"Mark is a great guy, salesman, and has been very helpful since we purchased our camper. I have recommended Tri-Am to friends and will continue since we are very pleased with the purchase and service."

Michael S.(4/25/2014) - Honea Path, SC

"Everything went very smoothly, would most definitely buy again from you guys."

Harold P.(4/22/2014) - Tellico Plains, TN

"Have never been treated better. Everyone was very friendly and helpful. Come visit us in Tellico Plains...We can go camping. Thanks Mark McCoy"

Michael & Sonya S.(4/18/2014) - Bulls Gap, TN

"Enjoyable experience, enjoyed working with Lisa, staff very knowledgeable about camper. Would recommend Tri-Am to everyone looking for a new camper."

Shawn & Traci(4/12/2014) - Bulls Gap, TN

"We enjoyed our RV buying experience at Tri-Am! Everyone was very friendly and answered any and all questions we had. Lisa was wonderful to work with and helped us in every way. We love our new RV and would recommend Tri-Am to anyone we meet! Thank you so much!"

Steven C.(4/10/2014) - Chuckey, TN

"Excellent service when camper was returned for minor problems."

Kevin R.(4/5/2014) - Bulls Gap, TN

"Always the most excellent service. Committed to purchase before seeing camper due to Bobby's great help."

James T.(4/5/2014) - Rogersville,TN

"We had a great time at Tri-Am. your business really helped us get a camper we wanted. The staff and our salesman (Bobby Cobb) was very friendly and had a great sense of humor. This purchase was something we had looked forward to for a long time. As we grow older and our family grows our adventures in camping is going to be happy and full feeling in our Tri-Am camper."

Roy C.(4/4/2014) - Blountville, TN

"Awesome people to do business with!"

Eric & Jessica L.(3/28/2014) - Bulls Gap, TN

"Our overall experience at Tri-Am RV Center has been the easiest purchase we have made.Our sales associate Lisa Anderson knew what we were looking for and needed!! The associate Kenny was very thorough in showing us the ins and outs of the camper!"

Keith & Lori C.(3/28/2014) - Bulls Gap, TN

"Wonderful people to deal with - really worked hard for us to be able to trade!"

Thomas S.(3/26/2014) - Jefferson City, TN

"Good people - great place to do business. Bobby and company are very easy to deal with."

Glenda H.(3/14/2014) - Surgoinsville, TN

"The whole STAFF was warm, friendly, and courteous. Lisa was exceptionally helpful and patient. Would highly recommend Tri-Am to anyone looking to buy a camper."

Charles E.(3/12/2014) - Limestone, TN

"Thanks very much was wonderful doing business with you all."

Charles L.(3/3/2014) - Whitesburg, TN

"We appreciate Tri-Am RV Center for the friendly staff. We were very satisfied with buying our camper, you made us feel like family. We will tell our friends where to go, and recommend you the Best Place to buy a camper. We will continue to use your services."

Tim & Kristiana R.(3/1/2014) - Bulls Gap, TN

"We came in to see a camper...We didn't feel pressured to buy at the moment. She was very knowledgeable and treated us like a person not a number. We would recommend, and have already spoken highly to our friends. The process was very easy and they were willing to work with you! Thank you for everything!"

Dennis M.(2/22/2014) - Bulls Gap, TN

"Tri-Am in general and Bobby in specific have been a pleasure to work with. We experienced no sales pressure. They offered a fair trade in and delivered more than they promised. I would happily recommend them to anyone."

Jacob B.(2/17/2014) - Morristown, TN

"We're pleased with all aspects of "camper" shopping. Bobby Cobb treated us very well and answered all our questions in a satisfactory way."

Marvin N.(2/14/2014) - Johnson City, TN

"We have appreciated the timely way your service department has responded to the few issues we have had with our new motorhome."

Edward & Theresa H.(2/13/2014) - Bulls Gap, TN

"Good people very cordial."

Lee & Kim C.(2/4/2014) - Bulls Gap, TN

"Some of the best people you will ever meet.They treat you like family instead of a client. They make the world a better place to live. May you all have a blessed life and careers. Most joyful people to deal with. Thanks for everything!!"

Barbara H.(1/30/2014) - Piney Flats, TN

"Mark McCoy is a delight to know and to work with, very professional. And Bentley says "Thank you" for his new ride.

Everyone at Tri-Am that we have interacted with have been wonderful to work with. Mark answered all our questions or gave us answers. The RV was very clean for showing which impressed us. We found the prices in the store very reasonable. Being first time RV owners we really appreciated all the info that was shared with us. Thank you ALL for everything. First trip in April!!!"

James K.(11/12/2013) - Dandridge, TN

"Very pleasant buying experience."

Joe and Margaret H. (7/1/2013) - BULLS GAP

"It has been a great and honest experience. Thanks to the whole Tri-Am team." - Mr. & Mrs. Holbrook

Pete and Carol S. (6/22/2013) - OCALA

"This is the second time we have had the pleasure of working with Tri-Am on a motorhome purchase. Jamie and Tom were very knowledgeable and a pleasure to work with. I would recommend Tri-Am to anyone looking for a motorhome."

Barry L(6/22/2013) - BULLS GAP

"Everyone is friendly and knowledgeable. Very nice to do business with. We felt very welcome - Great Job! Bobby was accommodating to us as well! Thanks again."

Terry D(6/22/2013) - OCALA

"Doesn't get any better than this!!! Can't & won't quit bragging about Tri-Am. Ya'll set the bar for all other dealers to live up to. From Russ to Jamie, Tom, Tim, Penny, everyone makes owning an RV a pleasurable experience. Makes a body want to trade regularly just to once again be treated like royalty!!! Thank you ALL."

J Bernard

"This was my 5th RV purchase (4th travel trailer).  I really appreciate the upfront pricing, fair value for my trade and ease of doing the transaction. 

My purchase was done over the phone and via internet never meeting my sales rep until the weekend of my delivery.  Communication was excellent (timely responses to my questions etc...) and everything was done as promised.
Tom Peterson my sales rep made this happen and Jamie handled the paperwork.  Both the sale and purchase of the trailer were smooth.  I made it to the dealership right at closing time Friday night, Tom stayed a little late to make sure I was settled in.  I was able to park my trade-in door to door with my new coach and had power and water available for both units. Friday night I was able to transfer all my gear (which took all night) to the new trailer, and first thing Saturday morning we finished the transaction. 

The paperwork took 10-15 minutes and the rest of the morning we spent going through the trailer making sure everything was good and getting the hitch set up.  As expected there are always minor adjustments needed when taken delivery of any RV but these were handled prompt by the service tech Tom.  
Everybody at the dealership seemed to work in sync with each other from the lady working the counter at the parts department to the sale team.  They are truly a family type dealership and I would recommend any of my family or friends buying an RV to use Tri-Am RV."

A Stevens

"Our salesperson was great! Your 'walk through' person was very good! Your follow up is the best I have ever encountered! This is my ninth motorhome and the best treatment I've ever received at any dealership! Thank you".

J & M Wright

"This is our second purchase from Tri-Am. We are completely satisfied with both of our experiences! All of you have gone above and beyond the call of duty. What a great bunch! You guys make buying an RV a great experience".

K Schwartz

"Everyone was a pleasure to work with. They were all helpful and friendly. Thanks everyone at Tri-Am RV Center"

L Morgan

"The people were excellent! They helped us finance and the payments were just what we wanted. They were honest. I would recommend them to anyone".

T Holton

"Your people do an excellent job. I am a longtime customer and plan to continue"!

D Britton

"Can't say enough about Tri-Am. Our salesperson was great. We recommend him and the dealership to everyone we talk to".

I Bond

"I don't think you can find a better dealership".

D Parker

"Everyone was great! That's why we came back and purchased our second unit from Tri-Am!"

L Huffman

"Your guys go over and beyond. They couldn't be any nicer. I have already recommended your dealership to others. I am very pleased with you guys."

B & K Andry

"On Saturday, my husband and I visited Tri-Am and looked at RV's. Jay Cook was the salesperson who worked with us. He was very gracious, knowledgeable and helpful and we found just the RV that would fit our needs.

Jay went above and beyond what was needed to help us out as we made decisions. We are very grateful for his patience and assistance!!"

R .& B. Root

"The people at Tri-Am were the best to deal with. We cannot say enough good things about them. Our salesman (Jay Cook ) was great!!!"

J & N Furlow

"Just a note to thank you and all the staff at Tri-Am. We have enjoyed our association with you and your folks for the past three years. Your staff is greatly appreciated...we constantly refer folks to Tri-Am because we know they will be treated honestly and courteously. We look forward to continuing a long relationship!"

R Baker

"Knowledgeable, courteous, and no high pressure! It was a wonderful experience! You are also very responsive. Thank you!"

D Blaylock

"Even though we bought a used unit, we were treated royal! As if we had purchased an expensive one!!!

Mr. & Mrs. MacDonald(6/25/2014) - Valrico, FL

"All the staff at Tri-Am RV Center was so professional and helpful to us in every way. Marc Johnson is superior in all ways. He is the best salesman we ever had. Because of him was the main reason we bought our RV at Tri-Am RV Center. We will recommend to everyone. This is the place to purchase an RV."

Raul and Dinora C.(6/19/2013) - OCALA

"Being a perfectionist, I have kept trying to find a reason for an issue or problem to get upset at Tri-Am RV or anyone there for that matter. I am sorry to say I give up. We were treated like royalty and made us feel welcomed to stay for as long as we were until satisfied with our rig during our Travel Trailer delivery.

It was quite an experience being treated like that. That is really the reason for having taken so long to reply is simply that we have been in a coma trying to recover from the shock.

I also want to thank Tim for his patience and knowledge and the fact that he did not quit after putting up with me.

Even the Tri-Am RV hats are top notch. You should expand into that business too and make them in all colors.

Thanks again to all at Tri-Am RV on behalf of the Caraza Family."

Beverly L.(6/18/2013) - OCALA

"Allison was a great salesperson - showed us everything & everyone in Tri-Am is great to do business with!" 

R Dorn

" The whole process of buying and having extra work performed was outstanding. Gary Newman is a real asset to your RV Center."

K Andry

"When we came for our walk-through, Tim gave us a very thorough and complete tour and instructions on the RV. We are first time RV buyers and Tim was extremely knowledgeable and spent unrushed time with us. Customer service is not a thing of the past at Tri-Am for Jay and Tim!"

C Castellar

"Special Kudos for Gary Newman and Tim! Both were very helpful and patient. Tim spent a lot of time with us, explaining all of our RV's systems and operations. Penny at the parts department has a nice personal touch and is very helpful-Overall we are very happy with the staff & with our trailer."

D Taylor

"Gary Newman was a wonderful salesman and took the time to listen to exactly what we were looking for. We are very satisfied with our purchase and will continue to buy from Tri-Am in the future, mainly because of how well the trailer fits our needs and the excellent customer service. Thanks, again."

D & J Bailey

"Our salesman, Gary Newman, was very courteous & professional. The entire staff @ Tri-Am are the best. This is our 3rd RV, and Tri-Am is by far the best dealership we have dealt with. We will recommend both Gary Newman & Tri-Am to our friends and associates. They are A++ to us."

P Moore

"I'm a first-time buyer and very pleased with my salesperson. He took time to show me different fifth wheels which would best suit my needs as a single person. I love the RV I purchased. I bought it for a reasonable price ,too. I highly recommend Tri-Am to all my friends. You have a core understanding of what people want...Satisfying the customer! I like that! Keep up the good work!"

J & M Kelly

"Jay Cook was fantastic!!

Very knowledgeable and down to earth. He went out of his way to meet our specific needs"

A, P & R Bell

To: Gary Newman

" Your professionalism, knowledge, and genuine concerns in meeting our expectations made our RV purchase most enjoyable. We have already had great trips and look forward to many more."

L Wiggin

"Great service, no pressure to buy above what we could handle. You have an informative and courteous staff. We will be back for all our needs regarding our RV.

We had a very stress free experience."

A Anderson

"We were more than happy with our purchase. We would definitely recommend Tri-Am to any of our friends."

J Tucker

"The most enjoyable buying experience for a big ticket item that I have ever encountered."

The Luffman Family

"Thank you!! We are all VERY HAPPY!!!"

J & S Gallant

"This family run company is truly a pleasure to do business with. We are a first time buyer and they helped us in every way possible."

F Burley

"I have been going to Tri-Am Rv Center for many years. I have never been disappointed in the personnel, service, or anyone I have dealt with. I have the feeling of confidence that everything is being done properly."

D McCranie,Sr.

"Of all the dealerships we have visited, Tri-Am is by far, the best!!They truly seem to care about us and not just the sale!"

G & J Boudreau

"Your salesman did an excellent job! I think what convinced us to buy was his knowledge and honesty. If he didn't know the answer, he asked. Also, your delivery people did a great job. Thanks for all the help. We plan to enjoy our new RV!!

K Ouleson

"Our salesperson was the most knowledgeable we came across in our shopping experience anywhere!!And , we shopped across the country.

V McFalls

"I had an excellent experience! I would recommend them to anyone.
It feels good to trust a company like this for a big purchase!"

Randall & Judy D.(8/13/2014) - Rogersville, TN

"Our experiences with Tri-Am at Bulls Gap have been nothing but enjoyable. From the front door with Jeni, sales with Bobby and Mark, Walk-thru with Joe, parts with Ryan and finance with Austin, all has been wonderful. We highly recommend Tri-Am RV Center at Bulls Gap!

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